Introducing - Video Experience Center - Learn More

INICIAR SESIÓN
MSP Partner Program  ·  Kollective Experience Platform

Accelerate Your
Teams Practice

From reactive break-fix to proactive Digital Employee Experience — with the only MSP-native Microsoft Teams monitoring platform.

50%
Labor Savings
20%
Churn Reduction
15 min
Activation Time
60–69%
Subscription Margins
The Market Moment

Why MSPs. Why Now.
Why Teams Monitoring.

87%

of MSPs report positive market outlook in 2026

ScalePad 2026, n=1,100+
55%

expect 10%+ revenue growth this year

ScalePad 2026
26%

are capacity-limited — can't take on more clients

ScalePad 2026
ZERO

purpose-built Teams competitors remain — Martello Vantage DX is End of Sale

Martello, Oct 2025
The Bottom Line

Recurring revenue is the #1 priority for 58% of MSPsKXP delivers pure subscription MRR with 60–69% margins

The Problem

Your Clients Call You After
Microsoft Already Failed Them

Microsoft CQD says 'Good'

Users experienced a poor meeting — but native tools showed it as acceptable. You have no evidence.

Reactive break-fix model

Your team learns about Teams issues from angry user tickets, not instrumentation.

No SLA differentiation

You can't offer experience-based SLAs because you have no experience data. Every MSP offers the same thing.

Staffing ceiling

26% of MSPs can't scale because headcount grows linearly with client count. No efficiency multiplier.

The Benchmark Gap
Microsoft CQD reports:
✓  GOOD
Actual meeting quality:
✗  POOR
Proactive alerting:
✗  NONE
Root cause AI:
✗  NONE
User experience:
✗  POOR

KXP closes this gap —
before users complain.

The Strategic Shift

MSPs running reactive Teams support are a commodity.

MSPs running proactive DEX are premium strategic partners.

The Solution

Kollective Experience Platform (KXP)

Experience Scoring

Real-time MOS scores for every Teams session. Grades by user, site, and ISP with proactive alerts.

PEWMA AI Engine

ML anomaly detection that auto-classifies root cause and learns each client's baseline — automatically.

VIP Monitoring

Priority dashboards for executives with instant alerts on VIP degradation and custom SLA tracking.

MTR Rooms

Health scoring and peripheral monitoring for every Microsoft Teams Room. Utilization analytics for capacity planning.

Multi-Tenant Architecture

Single pane of glass across all clients. Per-tenant data isolation with RBAC. Deploy once, onboard in minutes.

Location Intelligence

Site-level visibility with ISP and network path analysis. Compare locations to find systemic issues.

Why It Matters for MSPs
Prove Quality

Objective experience scores give you QBR data that builds trust and justifies your service fees.

Prevent Escalations

AI catches degradation before users complain — shifting you from reactive to proactive.

Scale Effortlessly

Multi-tenant architecture means 100+ clients from one console with zero added headcount.

Protect VIPs

Executive-level monitoring ensures the accounts that drive your revenue get white-glove treatment.

Own Every Room

Meeting room monitoring lets you sell a complete collaboration service — not just call quality.

Diagnose by Location

Site-level intelligence pinpoints problems by office — faster resolution, fewer truck rolls.

Get Started in 3 Steps

From Conversation to
$50K MRR in 90 Days

1
This Week

Comience la prueba gratuita

15-min agentless activation via Azure Marketplace. Connect during the show.

2
This Month

Identify Pilot Clients

Live demo with our team. Pick 3–5 clients with Teams issues. Build your packaging.

3
This Quarter

Launch & Scale

Deploy DEX service tier to clients. Target $50K+ MRR. Leverage QBR data for upsell.

What's Included
Every MSP partner gets full onboarding support at no extra cost
Onboarding Engineer

Dedicated technical lead for your first 90 days

Portal de socios

Deal registration, training, and sales tools

White-Label Docs

Branded proposals, datasheets, and SOWs

90-Day Ramp Plan

Structured path to your first $50K MRR

Customer Story
Must-Have   ★★★★★
"If you are responsible for Microsoft Teams meetings in any organization — regardless of size — and you care about the performance of those meetings, this is what you need."
— Director of Collaboration Technology
🛡 Proactive, Not Reactive

Identified a site-wide Teams outage instantly — what would have taken 3–6 hours with CQD alone.

👁 Redefines Meeting Quality

Surfaces the real user experience rather than Microsoft's own benchmarks, which can paint an overly positive picture.

📈 Bridges IT Silos

Connects collaboration and network teams with shared data — making conversations grounded in evidence, not opinion.

Customer Profile
🏢
Fortune #20 Large Enterprise Healthcare Company
👥
116,000 Users Real-time monitoring at scale
🎬
30+ Monthly Live Events Events across 6 Video Platforms
📅
2.3M Meetings/Month Real-time monitoring at scale
5/5 Value Rating Daily active use across team
Ready to Partner?

Join the Only
MSP-Native Teams
Monitoring Platform

No minimum commitments. 15-minute activation. Start earning pure subscription MRR today.